Support
To help you in Workday, Elevate has a number of resources you can explore. You can:
- Read our Frequently Asked Questions for quick answers to the top questions we receive about Workday.
- Find a job aid — a document that contains step-by-step guidance, definitions, and info — about the topic or business process in Workday you need help with.
- Explore all of our resources, conveniently organized in one place, in the UMD Workday Resource Hub!
- Attend an office hour session.
- Eligible employees can Request Overtime or Compensatory Time Off.
- Get Started: Create Request task in Workday
- Resource: Request Overtime or Compensatory Time Off Job Aid.
- Managers, HR users, and Finance users can view All Workday Requests.
- Access resources, including the Workday Virtual Agent, via the UMD Service Center.
Still need help with Workday?
To ask a question or request assistance, open a case using one of the links below:
AskHR
- Academic Staffing
- Benefits
- Compensation
- Learning
- General HCM and Staffing
- Personal and Contact Information
- Recruiting
- Safety
- Talent & Performance
- Time & Absence
Finance
- Banking and Settlement
- Budget Management
- Business Assets
- Customers
- General Finance and Financial Accounting
- Projects
Payroll Services
- Payroll
- Payroll Accounting
Note: You'll need to select Payroll in the "What is this case about?" field?
Research/Grants
- Post-award sponsored research
If you have a question about Kuali Research or Pre-Award activities, please visit ora.umd.edu.
General Workday
- General Navigation
- Reporting
- Requests
- Mobile
- Security
- Workday Technical Questions
Need guidance on how to open a case?
Watch our helpful video!