Training FAQs

If you have already enrolled in a course, you do not need to re-enroll. You will access the enhanced course through your Open Learning Student Dashboard (link takes you to your In-Progress courses. 

If you have not enrolled in a course, you can enroll through the On-Demand Courses page on the Elevate website.

You know your priorities, schedules, and learning needs the best. Learners retain the most information one to two months ahead of Go Live, so you might consider the September-October time frame. Elevate will start sending training reminders in the summer.

While most courses are recommended or optional, a subset of users have mandatory courses. For example, people who have been assigned the Journal Entry security role must take Introduction to Accounting Journals in order to retain their role at Go Live. You will receive more information from business owners if you are expected to take a mandatory course. This does not impact most people. 

Your training curriculum is based on your assigned security roles. If you have new security role assignments since last Fall, then yes, your recommended and optional training courses may have changed. You can submit the What Training Should I Take? form starting in April to receive an individualized email with your curriculum.

Three on-demand courses contain audio components. These courses are Introduction to Workday, Using Worktags, and Finding and Viewing Reports in Workday.

In the course player of these courses, you have options to control the volume and adjust the playback speed of the audio.

In the course player of the on-demand courses, you can enable keyboard shortcuts through the Accessibility controls menu. Learners can then press Shift+? at any time to see a list of keyboard shortcuts. There are three options for closing the shortcuts screen: press Shift+? again, press Escape, or click the X in the upper right corner.

The Elevate site provides the links to Open Learning so that you can enroll. If you've already enrolled in courses, be sure to use Open Learning's Student Dashboard to view your in-progress courses and completed courses. 

The Elevate site provides the links to Open Learning so that you can enroll. If you've already enrolled in courses, be sure to use Open Learning's Student Dashboard to view your in-progress courses and completed courses.

The training courses include knowledge check questions to reinforce key concepts throughout the course. However, these questions are not graded, and there is no final test at the end of a course that you must pass.

You will receive a certificate of completion, but this is for your own records only. You do not need to save the certificate to provide proof that you took the course.

To receive completion credit for on-demand courses, make sure you are accessing all of the content on the course player menu.

That's okay!

Courses have different thresholds on how much course content you must review to trigger a completion in Canvas. Some courses, like Time Tracking for Departments, have a lower threshold because there are different course paths a user might take. Some paths are shorter and therefore require less content to be viewed. Our training accounts for these shorter paths.

If you receive a certificate early, you should certainly finish the course to review all of the content!

Training is available as of July 17, 2023. Training for the HCM and Finance modules in Workday is role-based, so users should take recommended training based on the security roles they will have in the system. 

All users can take on-demand courses and job aids within the Learning Hubs.

Users completing centralized functions may have additional courses. See Training for Central Office for more information.

The majority of users will take on-demand courses. A subset of centralized roles will be taking virtual instructor-led training.

Training is based on security roles, so your curriculum (and respective time commitment) looks different than someone else’s. 

Everyone takes the Introduction to Workday course which is about 45 minutes. 

Other general courses you may take are Finding and Viewing Reports in Workday (30 minutes) and Using Worktags (65 minutes).

A role-specific curriculum is established for each security role. The time estimates for role-specific curriculums include both recommended and optional courses.

The following table provides estimates of training time by user type. Please note that role-specific curriculums are separated into roles for Campus Units and Central Office. Typically, Central Office users will take more training that Campus Units.

The Training Dashboard can be used by direct supervisors to easily monitor the progress of their direct reports in completing the recommended Workday courses based on their assigned security roles. Learn more using the Use the Training Dashboard job aid.

In addition to the information on this website, your PIT Crew Lead is a great resource for questions about the security role mapping that was used to give each user their security roles.

There are several places you can go to get quick answers.

First, there will be Workday help text added by the Elevate functional teams to provide guidance directly in Workday.

Second, the Learning Hubs available on the Elevate website organize training content into easy-to-access areas based on functional area. Learning Hubs contain the links to access job aids.

Lastly, there will be a dedicated Workday support team within the Division of IT.

We are not planning to provide department-specific training.

Virtual instructor-led courses will be targeted for central office-related functions in Workday. Learn more about Central training.

Supervisors should make arrangements for employees to complete training during work hours. In no case should an hourly worker be required to complete training outside of work hours.

Here's a helpful job aid.

The Elevate Program Team has developed a Glossary which has crosswalks between legacy terms and Workday Terms.

Yes, there are crosswalks in Workday for KFS accounts numbers and KFS object codes to Workday worktags and spend/revenue categories. 

Check out the Crosswalks and Guides page to see the crosswalks available.

There is a general Finding and Viewing Reports on-demand course available to everyone. This course covers how to access reports and report functionality.

More specific training in specific functional areas includes key reports available and their descriptions.

Select users were given access to the Workday Readiness Tenant to become familiar with how they will get their jobs done at Go Live. This sandbox is not the production version of Workday that will go live for all users.

There are simulations in the on-demand courses that provide demonstrations of key business processes. 

In addition, our team has conducted a series of Workday demonstrations, or Functional Overviews, which cover different business processes in Workday. All Functional Overview sessions recordings are available on the Functional Overviews page.

The training environment/tenant has the latest configuration and converted data as of a given date. Data will continue to be refined outside of the training environment, which you will see at Go Live.