Updates & Insights
Your one stop-shop for updates, changes, tips, tricks, and alerts about Workday.
Workday Updates & Insights
- Workday has powerful search capabilities to find what you need. However, there’s a few tricks to ensuring that your results get you the answers you’re looking for.
- Did you know there are specific forms within ServiceNow to help you resolve common issues? Often when helping resolve your case, the support team will need key pieces of information.
- During the pre-hire stage, there is a step to enter either a home or work address. A home address must be entered and Home selected as the type. Entering only a work address and selecting Work as the type could result in payroll delays.
- Entering correct and complete Costing Allocations is a critical component to ensuring employee salaries and benefits are charged to the appropriate worktags and funding sources. Costing allocations are required for each job and earning. Costing allocations can not have overlapping start/end dates as well as any gaps between start/end dates. We’ve developed improved guidance (Guide to Costing Allocations in Workday) to help ensure this critical activity is executed accurately.
- You asked and we listened! RPT3187 TIME Time Tracking Audit is now available to enable you to more easily audit time shifts, period schedules, time entries, and time approvals across your entire unit. Additionally, we’ve made changes to RPT1077 TIME Timesheets My Awaiting Approval enabling it for timekeeper use.
- During the last pay period, many timekeepers reported they were unable to approve time for the employees they support. The team has identified the issue and corrected it.
- Some employees receive a payroll freeze notification after their time is approved in Workday. Have no fear, their time has been recorded and no additional action is needed.
- When are my employees getting reminders about entering their time? When should managers and timekeepers expect notifications and reminders from the system to approve time? Employees who manually enter their time in Workday will receive a notification in Workday and an email reminder on Monday morning following the end of the pay period if they have not entered and/or submitted their time. Managers will receive a notification when time has been submitted by an employee or has been submitted on their behalf and is awaiting approval. Timekeepers will not receive system generated notifications or email reminders.
- Timekeepers will have a few less clicks when editing and approving time for the employees they support. Previously, time entered and submitted by a timekeeper on behalf of an employee would route to the manager for approval. Now, these edits will be automatically approved once submitted enabling timekeepers to better support managers with time tracking.
- Managers will notice a slight change to how time approvals are delivered to them in Workday. Approvals will now be delivered as a notification prompting you to utilize the Review Time task instead of a task with the Approve and Send Back buttons.